TECH EXTENSOR PVT LTD and our associates/partners/successors/permitted assigns ("Tech Extensor," "we," "us," and "our") are fully committed to respecting your privacy and are dedicated to protecting it through our compliance with this privacy policy ("Policy"). References to "you" in this Policy refer to users of the SportDunia Platform (as defined below), regardless of whether you access our services or complete a transaction on the Platform ("Users"). This Policy outlines:

• (a) The types of information we may collect when you access or use our services ("Services") through our Platform.

• (b) Our practices for collecting, using, maintaining, protecting, and disclosing that information.

The website and SportDunia App, either directly or via licenses assigned by us, are jointly referred to as the "Platform." By using or accessing this Platform and providing Information or SPDI (as defined below), you agree to the terms and conditions of this Policy. You expressly consent to our use and disclosure of your Information and/or SPDI as described in this Policy and the Terms of Use (incorporated by reference herein). If you do not agree with the terms of this Policy, please do not use the Platform or provide us with any information.

I. DEFINITIONS

"Account"
Refers to the password-protected account created by users to access and participate on the Platform.

"Non-personal Identification Information"
Non-personal information collected from Users during interactions on the Platform, such as browser type, type of device, operating system, and ISP details.

"Personal Identification Information"
Information that identifies, contacts, or locates the individual, such as name, email, phone number, and address, provided by Users in connection with Platform activities.

"User Content"
Content uploaded, posted, or transmitted via the Platform by Users, including messages, reviews, comments, and other materials or information.

"Sensitive Personal Data or Information" / "SPDI"
SPDI includes the following:

• Passwords

• Financial information (e.g., bank account details, payment card details)

• Health condition (physical, physiological, mental)

• Sexual orientation

• Medical records/history

• Biometric data

• Any other data as per lawful contracts

"Third Party"
Any person or entity other than you or us.

II. COLLECTION OF PERSONAL INFORMATION

Platform Usage
Users are required to disclose personal contact details when creating an Account. Information collected varies based on interaction but may include name, phone number, email, and address. We may also require demographic data, such as age and gender, as relevant.

User Content and Interactions
We collect and store User Content (e.g., messages and interactions) to ensure compliance with our Terms of Use, prevent abuse, safeguard User rights, and resolve disputes. Location-based services may also use GPS data, which can be disabled via device settings. For enhanced connection features, we may request access to your contact list.

Third-Party Site Integration
Users can register using Third-Party Site Accounts (e.g., Facebook, Google), granting us permission to access information such as name, email, and profile data, based on Third-Party Site policies.

Cookies
Cookies are small files saved by your browser. They assist with login authentication, ad targeting, and improved user experience. You may disable cookies in your browser settings.

Collection of SPDI
For transaction purposes, Users may need to provide SPDI (e.g., payment details). Tech Extensor does not store SPDI; it is processed via secure, reputable payment gateways.

III. USE OF PERSONAL INFORMATION

Service Provision
We use your Information to:

• Process queries

• Understand User requirements

• Diagnose technical issues

• Provide customer support

• Enforce our Terms of Use and policies

• Conduct advertising, analytics, and affiliate marketing

• For any purpose with your consent

Communication
We may contact you through calls, emails, notifications, SMS, or MMS for updates, promotions, or service information. Users may unsubscribe from promotional emails as per instructions provided within each message.

IV. SHARING OF PERSONAL INFORMATION

General Disclosure
We do not sell Users' Information. However, Personal Identification Information may be shared with:

• Subsidiaries or affiliates

• Successors (e.g., in cases of company mergers or asset transfers)

Legal Obligations
Your Information may be disclosed in response to legal orders, subpoenas, or investigations.

Third-Party Providers
To provide Platform services, we may share Information with third-party contractors, including customer service providers.

With Consent
We may share Information and/or SPDI when Users provide consent.

V. SECURITY

We implement measures to protect your Information and SPDI, but complete security cannot be guaranteed. Our payment partners comply with PCI DSS and use SSL encryption.

VI. UPDATING, DELETING, AND AMENDING INFORMATION

You may review, update, amend, or delete your Information, except when:

• It encroaches upon the rights/safety of another individual

• Related to legal proceedings, investigations, or statutory requirements

VII. THIRD-PARTY LINKS

Our Platform may contain links to third-party sites. Tech Extensor is not responsible for the privacy policies of such websites. Users are encouraged to review privacy policies of these external sites before sharing personal data.

VIII. POLICY AMENDMENTS

Tech Extensor may update this Policy at any time, notifying Users of changes by email. Users are advised to review the Policy periodically.

IX. THIRD-PARTY POLICIES

Your information may be shared with third-party providers for fraud prevention and improved user experience. Please refer to third-party privacy policies for more details.

X. CONTACT US

For questions related to this Policy or SPDI, please email info@sportdunia.com or write to:

TECH EXTENSOR PVT LTD
902, Shilaj Circle, Near Shilaj
Ahmedabad, Gujarat, India

Last updated on [October 01, 2024].